January 1, 2023
We reserve the right to make changes to this Policy at any given time. To ensure that you are up to date with the latest changes, we advise you to frequently visit this page. If TowTrax decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the users shall be notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to TowTrax, and it governs any and all data collection and usage by us. Through the use of www.towtrax.com or the TowTrax Truck app, you are therefore consenting to the data collection procedures expressed in this Policy.
Specifically, this Policy will inform you of the following:
It is up to you whether to disclose personally identifiable information to us. However, if you choose not to do so, we cannot register you as a user or provide you with products or services.
When we collect personal information from our users, we limit collection to that information which is necessary for the purposes identified in this Policy and as otherwise required by law. The type of personal information that we may ask for includes:
In addition, TowTrax may have the occasion to collect non-personal anonymous demographic information such as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
We are collecting your data for several reasons:
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
TowTrax does not sell, rent or lease any of its customer lists and/or names to any third parties.
TowTrax may collect and may make use of personal information to assist in the operation of our website and TowTrax app to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from TowTrax.
We may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
TowTrax will not use or disclose the information provided by you except under the following circumstances:
The TowTrax website/app is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website/app.
All app users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to firstname.lastname@example.org. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. TowTrax will continue to adhere to this Policy with respect to any personal information previously collected.
TowTrax takes precautions to protect your information. When you submit sensitive information via the website or TowTrax Truck app, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
Telephone Number: 844-869-8729
Sonar Watch, Inc. dba TowTrax
6401 W. Eldorado Pkwy, Suite 224
McKinney, Texas 75070